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POPP Communications

  • Services
    • POPP-Hosted VoIP Phone Systems
    • VoIP Phone Lines and SIP Trunks
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Knowledgebase

Welcome to the POPP support knowledgebase. Here you will find self-help tools such as user guides and training videos for various products and services. Use the search or apply one or more filters to narrow the results.

If you cannot find what you are looking for or still need assistance, please get in touch with our support team.

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wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Title Product/Service Type Category Resource Type Link Tags
1 Business Group Administrator Portal Cloud Phone Systems Portals Quick Start/User Guide, Training Video, Reference Manual HIPPS, admin portal
2 Computer Telephony Integrator Cloud Phone Systems Software Downloads Quick Start/User Guide HIPPS, CRM Integration, Express Dialer
3 Hosted Call Center Cloud Phone Systems General, Reports, Portals Quick Start/User Guide HIPPS, HCC, Agent Dashboard, Supervisor Dashboard, Hunt Group, MLHG, Monitor, Whisper, Barge, MWB
4 Hosted Call Recording Cloud Phone Systems General, Portals, Reports Quick Start/User Guide HIPPS, HCR, Live Monitor, Miarec, portals
5 Incoming Call Treatment_Receptionist Cloud Phone Systems General Quick Start/User Guide HIPPS, Main Number Call Manager, Incoming Call Manager, ICM, Easy Attendant, Premium Attendant, EA, PA, Voice Operator Panel, VOP
6 MaX UC Desktop Computer Phone App Cloud Phone Systems MaXUC Desktop Quick Start/User Guide, Training Video HIPPS, MaXUC, Softphone, Windows, iMac, MacOS, Download, Downloads
7 MaX UC Mobile Employee Smartphone App Cloud Phone Systems MaXUC Mobile Quick Start/User Guide, Training Video HIPPS, MaXUC, Softphone, Android, iOS, Download, Downloads
8 Microsoft 365 Email Managed IT Services M365, Email, Portals Quick Start/User Guide M365, O365, Outlook
9 MMA Portal Portals
10 Other Training Information Cloud Phone Systems General Quick Start/User Guide Yjack, Y-Jack, Monitor
11 Poly Accessories Cloud Phone Systems Poly Phones Datasheets HIPPS, Sidecar, Trio, Headset, Headsets, Door Phone, Loud Ringer, Paging
12 Poly Phones Cloud Phone Systems Poly Phones Quick Start/User Guide, Training Video, Datasheets HIPPS, Polycom, Call Recording, VVX150, VVX250, VVX311, VVX350, VVX411, VVX450, VVX501, VVX601, Headset
13 POPP Hosted Email Managed IT Services Email, Portals Quick Start/User Guide Webmail, E-mail, Smartermail, POP3, IMAP, SMTP, Red Condor, Outlook, Mozilla Thunderbird, Android, MacMail, Mac Mail, iOS, iPhone, iPad
14 Reports Cloud Phone Systems Reports Quick Start/User Guide HIPPS, Call Reports, Time Spent Analytics, TSA
15 SMS Text Messaging Cloud Phone Systems MaXUC Desktop Quick Start/User Guide HIPPS, Texting
16 Software Downloads Cloud Phone Systems Software Downloads HIPPS, MaXUC, MaX UC, VOP, Voice Operator Panel, iOS, Android
17 User Portal Cloud Phone Systems Portals Reference Manual, Quick Start/User Guide HIPPS, Cisco, Poly, Yealink, Phone Buttons
18 Voicemail Cloud Phone Systems MaXUC Desktop, MaXUC Mobile, Poly Phones, Yealink Phones Quick Start/User Guide HIPPS, Vmail, Cisco, Poly, Yealink, MaXUC, MaX UC
19 What's My IP? General
20 Yealink Accessories Cloud Phone Systems Yealink Phones Datasheets HIPPS, Sidecar, Cordless, W70B, W56H, RT30, CP965, Headset, Door Phone, Loud Ringer, Paging
21 Yealink Desk Phones Cloud Phone Systems Yealink Phones Quick Start/User Guide, Training Video, Datasheets HIPPS, Call Recording
Product/Service Type Category Resource Type
POPP Communications black logo

763-797-7900
620 Mendelssohn Ave N
Golden Valley, MN 55427

Company

About POPP

  • Servicing Twin Cities Small Business People
  • Why We’re The Best In Many Ways
  • POPP Multitalented People & Proven Practices

Why Choose POPP?

Community Involvement

Technology Partners

Careers

Carrier to Carrier

Terms & Policies

© 2026 POPP Communications. All rights reserved.

POPP-Hosted VoIP Phone Systems

POPP Implementation Process & Expertise

A Work-From-Anywhere Phone System

Customized Incoming Call Experience

Free Lifetime Support + Self Service Options

VoIP Phone System Admin Portal Features

VoIP Phone System User Portal Features

POPP-Programmed Desk Phones

Yealink IP Desk Phones & Accessories

Mobile Softphone Apps

Desktop Softphone Apps

VoIP Phone Lines and SIP Trunks

  • POTS/Land Line Replacement
  • SIP Trunks & PRI/CAS for On-premise PBX
  • Fire Alarm and Elevator Lines

Small Business IT Essentials

  • Microsoft 365
  • Cloud Backup & Storage
  • Help Desk Support

Decision center

What is VoIP? A Twin Cities Business Guide to Voice Over IP (2026)

What is a Cloud Hosted VoIP Phone System? (And is it Right For Your Twin Cities Business?)

Can POPP’s Hosted VoIP Phone System Pay For Itself? (Spoiler: Yes, and Here’s The Math.)

Emergency Readiness for Modern Businesses: Why Your Phone System Matters More Than Ever

What Happens If Your Business Internet Goes Down? Automatic Failover for Twin Cities Businesses Explained

5 Call Recording Benefits: Is It Worth It For Your Business?

POTS Lines Are Going Away: What Twin Cities Businesses Need to Know

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