Skip to content

Looking for a Meaningful Career?

A POPP professional can expect to solve challenging problems in a fair, respectful environment with clear expectations and opportunities for learning each day. If you have a growth mindset, if you aspire to work hard in an optimistic and productive environment, if you want to be more than just a number – this could be the perfect place for you.

Don’t let a lack of industry experience discourage you from applying – if you can prove to us that you’ve got the right stuff, we’ll train you on the rest.

Current Openings
Our Benefits
Culture & Values
Current Openings

Hours: Monday thru Friday, 7:30am – 4:00pm, 40 hours per week.

Location: Golden Valley, MN

Compensation: Non-Exempt – $20 - $24 an Hour – depending on experience

Job Type: Full-time

About this Opportunity

Are you someone who enjoys working in a fast-paced environment? As an Office Support Specialist, you will answer incoming client calls and connect them to the team that can help them with requests ranging from service issues to billing questions. You will also assist with general office administration duties. If you are a professional whose work is accurate, and possess amazing people skills, this is the job for you!

Primary Responsibilities

  • Call Reception:
    • Answer incoming calls and emails from clients, assess their needs and urgency, and then schedule or route callers to the appropriate team members.
    • Open service orders for our Repair team, or Client Services team based on whether the caller needs technical assistance or needs to make a change to their account.
    • Represent POPP professionally with prospects and clients, by following processes, checklists, and prepared information.
    • Comfortable in a fast-paced, call center environment
  • Office Administration:
    • Assist with mail, deliveries, copiers, and management of the building/facility including beverage stations.
    • Assist with distribution of billing and mailings.
  • Order Processing:
    • This position will be assigned some orders from clients to be processed. Complete orders assigned, quickly and accurately.
    • Enter information into POPP databases that is current, accurate, relevant, and efficient.
    • Excellent time management skills, with a sense of urgency to get things done and ability to prioritize.

Benefits

  • POPP offers a competitive benefits package including 401k, Paid Time Off, Health Insurance, Life Insurance, and more.
Apply Now


    POPP Communications is an Equal Opportunity Employer. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    Our Benefits

    Our comprehensive benefits package is the icing on the cake. From an employer-matched 401k plan, to generous Paid Time Off and Volunteer Time Off plans, to employee discounts on services, we offer a variety of benefits to contribute to your personal and professional success.

    • Paid Holidays
    • Paid Time Off (PTO)
    • Company Events
    • Employee Discounts
    • Employer Matched 401(k) Plan
    • 529 College Savings Plan
    • Tuition Reimbursement
    • Military Leave
    • Length of Service Award
    • Flexible Savings Accounts
    • Medical/Dental/Vision Plans
    • Company Paid Life Insurance
    • Voluntary Life Insurance
    • Short/Long Term Disability
    • Family & Medical Leave
    • Maternity/Paternity/Adoption Leave
    • Bereavement Leave
    • Access to a Financial Advisor
    Ryan Cummings
    Ryan Cummings, Vice President of Technology
    Our Culture & Values

    POPP is a positive, professional environment where caring, honest, tech-savvy individuals come together to bring out the best work in each other and have fun doing it. A strong collective sense for making a difference in the community exists here, and we passionately bring that spirit into our work of serving our clients.

    We like to say that we are Professional, Optimistic, Productive Partners. A few other key traits that we value are trustworthiness, efficiency, accountability, and thankfulness. We’re curious about business technology, and see each new problem as an opportunity to create a win/win solution.

    If this culture and these values speak to you, then please contact us – you’ll fit right in!

    What our employees say
    "Working at POPP is rewarding because we work with so many great teammates and clients. There's a real sense of satisfaction knowing that we have such a large impact on the success of so many small businesses in our community."
    ERIN ELLIS
    Project Manager