Full Control of Your POPP Hosted VoIP Phone System
Users you authorize as phone system administrators can view and change system-wide settings and access end user settings in the Business Group Administrator Portal. This includes hundreds of configuration options—making it a powerful tool for managing your business communications.
TIP: Your POPP Hosted VoIP Phone System comes with FREE FULL SERVICE administration and changes, and we encourage you to let us handle your changes so we can save you the time and frustration of having to do it yourself!
What You Can Manage in the Administrator Portal
Users & Devices
- Rename/reassign users
- Assign phones and devices
- Reset passwords and unlock accounts
- Update user details
- Manage extension numbers
- Program desk phone keys
Call Routing & Call Flow
- Auto attendant schedules and menus
- Hunt groups and call queues
- Call pickup groups
- Agent & Supervisor settings (Hosted Call Center)
Call Reporting & Insights
- Call reporting and analytics
- Downloadable call logs
System Organization
- Assign Users to Departments
- Create Short Codes aka System Speed Dials
- View telephone number assignments
System Settings
- Music/Messaging on Hold
- Emergency 911 call notifications
- Operator number for zero out of voicemail
Powerful—But Complex
With so many features and configurations, even small changes can affect how calls are handled across your business. We know that some tech-savvy clients will want to dive right into the Admin Portal, while others would prefer to have us make changes for them as needed.
TIP: Many POPP clients use the portals to view settings, and rely on our team to make changes for them.
Support When You Need It
- See our Admin Portal Reference Manual (44 pgs.) here
- You have FREE remote support for changes
- You have expert POPP consulting for system design and changes
Access the Admin Portal
Login URL: portal.popp.com/bg
(Email or phone number + password required)
Need help making a change?
Our team can handle it for you—quickly, accurately and at no cost.