Why Choose POPP?
Safe | simple | savings
Let’s face it. You could get your business voice and IT service anywhere. What’s so special about POPP?
Any VoIP or IT provider from anywhere in the world can sell you “users, phones, and features”. However, these are not the factors that will make you happy with your decision.
The factors that really matter are often invisible until after you’ve signed an agreement, and then it’s too late.
The two minutes it takes to read this could save you countless hours of frustration.
1.
Talk to a real POPP person right away.
When you call POPP, you’re connected to a live team member—no phone trees, no endless menus. That means faster answers, quicker resolutions, and less downtime for your business.
Other providers make you navigate layers of automation before you get help. We don’t. When something isn’t working, you shouldn’t have to fight to reach support.
Try it yourself: 763-797-7900.
2.
Local support, right here in the Twin Cities.
Many VoIP and IT providers outsource support overseas, leading to delays and miscommunication. POPP’s technicians and parts are right here in the Twin Cities, ready to help—remotely or on-site. When you need support, you get fast, local expertise you can count on.
3.
Built for small and mid-sized businesses—like yours.
Unlike large providers focused on enterprise accounts, small businesses are our priority—not an afterthought. We understand your challenges because we operate the same way. Our size allows us to stay responsive, flexible, and focused on what matters most to you. Our small size is our strength, and it works to your advantage!
4.
Work with the same people who know your business.
With POPP, you can reconnect with the same team members who understand your account and history. No call centers. No starting over. Just consistent, personalized support from people invested in your long-term success.
5.
We own and operate our UCaaS platform—no middlemen.
Since 1996, POPP has owned and operated our own telecom infrastructure. That means deeper expertise, greater control, and faster problem-solving. While others resell third-party services, POPP delivers solutions backed by in-house engineers—and we remain debt-free.
6.
A fully managed implementation—done right the first time.
Other providers ship equipment and leave the setup to you. POPP handles everything. A dedicated project manager and experienced technicians ensure your system is configured properly and ready to perform from day one.
7.
Ongoing support that’s actually included.
POPP includes services many providers charge extra for—like auto attendant updates and routine changes. No hidden fees, no nickel-and-diming. Just ongoing remote support that keeps your system running smoothly and your business looking professional.
8.
Flexible agreements, backed by a real guarantee.
Business needs change, and your agreement should reflect that. POPP offers flexible terms, including the ability to scale down if needed. Plus, our 90-day satisfaction guarantee means you can move forward with confidence.
9.
Stable pricing you can plan around.
Many providers raise rates over time through hidden increases and renewals. POPP is committed to consistent, predictable pricing. As we improve efficiency, we pass those savings on—helping protect your bottom line.
10.
Committed to the Twin Cities community.
POPP was founded with a spirit of philanthropy, and for over 45 years, POPP has invested in the communities we serve. From founding local organizations to supporting ongoing initiatives, giving back is part of who we are. We’re proud to support the same community our clients call home.
Click here to learn more about POPP’s incredible legacy of Community Involvement.
“For 45 years, we’ve been continually refining our products, services, and practices to best meet the changing needs of the small business community in the Twin Cities. Even if we don’t earn your business, we are thankful for the opportunity.
BILL POPP, FOUNDER AND PRESIDENT
At POPP, we are 100% helpful!”
There’s more to your provider than just technology – experience the difference with POPP.
Real local people. Reliable support. A better long-term partner.