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Poly VVX Series Desk Phones

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End of Manufacturer Support

Please note that the Poly phone models below have reached manufacturer End of Manufacturer Support, and are no longer offered by POPP. If your business has these phones, please contact POPP for update options.

Polycom VVX 150

VVX 150

Manufacturer Datasheet
One-Page User Guide

Polycom VVX 250

VVX 250

Manufacturer Datasheet
One-Page User Guide

Polycom VVX 311

VVX 311

Manufacturer Datasheet
One-Page User Guide

Polycom VVX 350

VVX 350

Manufacturer Datasheet
One-Page User Guide

Poly VVX 411

VVX 411

Manufacturer Datasheet
One-Page User Guide

Polycom VXX 450

VVX 450

Manufacturer Datasheet
One-Page User Guide

Poly VVX 501

VVX 501

Manufacturer Datasheet
One-Page User Guide

Poly VVX 601

VVX 601

Manufacturer Datasheet
One-Page User Guide

Training

  • Poly VVX 350/450 Features and Functionality
  • Poly VVX 310/311/410/411/500/501/600/601 Features and Functionality

Features

  • Voicemail Access and Management Instructions
  • On-Demand Call Recording with USB Jump Drive
  • Enable Bluetooth and Pair Bluetooth Headset to Poly VVX 600/601
  • USB WiFi Adapter User Guide

Additional Information

  • Poly Telephone Button Configuration in User Portal
  • Poly Telephone Button Configuration in Admin Portal
  • Poly Desk Phone and Headset Connection
  • Off-Site Telephone User Guide

Training Videos for Poly VVX 350/450 Desk Phones

Please Note: Feature functionality varies based on your phone’s firmware version. See Poly User Guides for more information.

Features and Functionality (3:30)
Conference Calls (1:27)
Transfer Calls (2:03)
Call Hold and Call Park (1:08)
Default Softkeys (3:17)
Volume, Audio, Ringtone Settings (1:59)
Enhanced Monitored Extension Keys (1:29)
One-Touch Transfer Keys (0:40)
Voice Mail Use and Settings (2:55)

Training Videos for Poly VVX 311/411/501/601 Desk Phones

Please Note: Feature functionality varies based on your phone’s firmware version. See Poly User Guides for more information.

The Poly VVX 501 / 601 phone models utilize a touchscreen instead of physical buttons, however they function in the same manner as shown in the videos.

Play ALL Videos in Playlist (18:35)

Need video – doesn’t work on current website

Features and Functionality (3:26)
Conference Calls (1:27)
Transfer Calls (2:06)
Call Hold and Call Park (1:08)
Default Softkeys (3:21)
Volume, Audio, Ringtone Settings (1:59)
Enhanced Monitored Extension Keys (1:30)
One-Touch Transfer Keys (0:42)
Voice Mail Use and Settings (2:56)
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Decision center

What is VoIP? A Twin Cities Business Guide to Voice Over IP (2026)

What is a Cloud Hosted VoIP Phone System? (And is it Right For Your Twin Cities Business?)

Can POPP’s Hosted VoIP Phone System Pay For Itself? (Spoiler: Yes, and Here’s The Math.)

Emergency Readiness for Modern Businesses: Why Your Phone System Matters More Than Ever

What Happens If Your Business Internet Goes Down? Automatic Failover for Twin Cities Businesses Explained

5 Call Recording Benefits: Is It Worth It For Your Business?

Are POTS/Land Lines Going Away in the Twin Cities?