Phone Service Solutions for Property Management & Real Estate
Business Phone Systems for Property Management & Real Estate
Property management and real estate businesses depend on fast, reliable communication. Whether you’re coordinating maintenance at a commercial property, helping a prospective buyer find a home or office space, responding to a tenant after hours, or managing communication systems inside a building, you need technology and a provider you can count on.
POPP provides Cloud Phone Systems and Wireless Phone Service for property managers, real estate professionals, and multi-location property businesses throughout the Twin Cities. From keeping your team connected to providing reliable lines for elevators, fire alarm systems, and tele-entry systems, POPP can take care of the communication needs across your entire organization and the properties you manage.
One local provider. One point of contact. Communication technology that’s safe, simple, and managed by POPP.
Communication Challenges in Property Management & Real Estate
Property management and real estate businesses often have more complicated communication needs than they appear to have on the surface. Multiple properties, offices, employees, leasing teams, maintenance staff, tenants, owners, and vendors can all create a web of phone numbers and communication requirements that becomes difficult to manage.
Multiple Properties. Multiple Phone Numbers.
Property managers may be responsible for dozens of properties, each with its own phone numbers, entry systems, maintenance contacts, and tenant communication needs. Keeping everything organized—and making sure calls reach the right person—can become a full-time job.
Employees Aren’t Always in the Office
Leasing agents, property managers, maintenance staff, and real estate professionals are often away from their desks. They need to be reachable without having to give out their personal cell phone numbers or constantly check voicemail.
After-Hours Calls Can’t Be Ignored
Property management doesn’t always operate on a 9-to-5 schedule. Tenants may have urgent maintenance issues after hours, prospective renters may call in the evening, and real estate opportunities don’t always wait for the next business day.
Your phone system needs to help your team respond appropriately—whether that means connecting a caller with an employee, routing an emergency call, or providing clear information outside of business hours.
Building Phone Lines Are Another Responsibility
The phone system inside a property isn’t limited to the phones your employees use. Elevators, fire alarm systems, tele-entry systems, and other building systems may also depend on reliable phone lines.
Managing all of these services through different providers can create unnecessary complexity. POPP can provide the Wireless Phone Lines your properties need while also serving as your Cloud Phone System provider.
Key Features for Property Management & Real Estate
One Cloud Phone System for Your Entire Organization
Whether you manage one office or dozens of properties, POPP can build a Cloud Phone System around the way your organization operates. Auto attendants, call routing, voicemail, business hours, individual extensions, and other features can be configured to make it easier for callers to reach the right person.
And as your organization changes, your phone system can change with it.
Stay Connected Wherever Work Takes You
Property managers, leasing agents, real estate professionals, and maintenance teams aren’t always sitting at their desks. POPP’s Employee Smartphone App allows employees to use their business phone number from their smartphone, helping them stay connected while keeping personal and business communications separate.
Employees can also use their business phone system from a computer when working remotely or from another location.
Free Full-Service Adds, Moves & Changes
People join your team. Employees change offices. Properties are acquired or sold. Departments move. Phone numbers change.
With POPP, you don’t have to figure out how to make these changes yourself. Our team handles Adds, Moves, and Changes for you remotely at no additional charge.
It’s one of the simplest ways POPP helps eliminate the frustration of managing business technology.
Wireless Phone Service for Elevators and Fire Alarms
Your buildings may need reliable phone lines for more than just employee phones. POPP provides Wireless Phone Service lines for applications such as elevator phones, fire alarm systems, tele-entry systems and other building communication needs.
Instead of managing separate providers for your Cloud Phone System and the phone lines supporting your properties, you can have one local provider handling both.
One provider. One point of contact. Fewer things for your team to manage.
Why Property Management & Real Estate Businesses Choose POPP
Local Support from People You Can Actually Reach.
When a phone problem affects your office or a property, you shouldn’t have to explain your situation to a different person in a distant call center every time you call.
POPP is a Twin Cities company with local, experienced technicians who know our clients and can come onsite quickly when necessary. And when you call our main number, you’ll reach a real person—not an endless maze of automated prompts.
One Local Provider for All Your Communication Needs.
Property management companies often have to coordinate technology across both their people and their properties. POPP can help with both.
Our Cloud Phone System keeps your office staff, property managers, leasing teams, and maintenance employees connected. Our Wireless Phone Lines provide reliable connectivity for building systems such as elevator phones, fire alarm systems, and tele-entry systems.
Instead of managing multiple vendors and trying to figure out who handles what, you have one local provider you can call.
We Manage Your Phone System For You – Free.
Most business phone providers give you a portal and expect you to manage the details yourself. POPP believes you have better things to do.
Need to add an employee? Move a phone? Change how calls are routed? Add a new property? Call us. Our team provides free remote full-service Adds, Moves, and Changes for the life of your service.
Property Management & Real Estate Businesses We Serve
POPP provides Cloud Phone Systems, Wireless Phone Lines, and technology solutions for a wide range of property management and real estate organizations in the Twin Cities, including:
- Commercial Property Management Companies
- Residential Property Management Companies
- Apartment & Multifamily Property Managers
- Commercial Real Estate Firms
- Residential Real Estate Brokerages
- Real Estate Investment Companies
- Real Estate Development Companies
- Property Leasing Companies
- Real Estate Offices & Brokerages
- Facilities Management Companies
- Multi-Location Property Businesses
Frequently Asked Questions
What type of phone system is best for a property management company?
A Cloud Phone System is often a strong fit for property management companies because employees may work from offices, properties, homes, or their vehicles. A Cloud Phone System allows employees to stay connected through desk phones, computers, and smartphones while keeping business communications centralized.
Can employees answer business calls from their cell phones?
Yes. POPP’s employee smartphone app allows employees to use their business phone system from their smartphones. They can make and receive calls using their business number without having to give clients, tenants, or vendors their personal cell phone number.
Can POPP manage phone systems for multiple properties?
Yes. POPP can provide phone numbers and phone system services for businesses with multiple properties and locations. We can help organize call routing, extensions, auto attendants, and other services to fit the way your organization operates.
Can POPP provide lines for elevator phones and fire alarm panels in buildings?
Yes. POPP’s Wireless Phone Service provides reliable phone lines for building applications such as elevator phones, fire alarm systems, tele-entry systems, and other equipment that requires a phone line.
What happens when we need to add or remove an employee?
Just let us know. POPP provides free full-service Adds, Moves, and Changes, so our team can handle changes to your phone system for you rather than requiring you to navigate a self-service portal.
Can we have different business hours for different properties?
Yes. Your Cloud Phone System can be configured to route calls differently depending on the location, department, business hours, or type of call. This can be especially useful for organizations managing properties with different schedules or after-hours requirements.
Can our phone system help with after-hours tenant calls?
Yes. POPP can configure your system to provide different call routing and handling outside normal business hours. Calls can be directed to an appropriate employee, answering service, voicemail, or other designated destination depending on your organization’s needs.
Does POPP provide IT support for property management companies?
Yes. In addition to Cloud Phone Systems and Wireless Phone Service, POPP provides IT solutions including Microsoft 365 and PC support. Our goal is to give small and midsize businesses a local resource for the technology they depend on every day.
One Local Partner for Your Business and Your Properties
Your property management or real estate business has enough moving parts. Your communication systems shouldn’t be one of them. One provider. One point of contact. Safe, simple communication technology.