The POPP Trading Partner Profile contains contact information for POPP for the purpose of porting with POPP.  Four sections follow in this document:  1 – General Contact Information; 2 – Port Contact Center; 3 – Carrier Account Management; 4 – OCN(s)/SPIDS(s) by State; 5 – Network Trouble Resolution

Section 1: General Contact Information

ITEMPOPP information
Company NamePOPP.com, Inc.
Wireless or WirelineWireline
Operating Company Number (OCN)5512
Administrative OCNG039 (Olsen, Thielen)
Service Provider ID (SPID)5512
LSMS SPID (Can be SS7 Provider)G004 (VeriSign)
LSR Version IDMost current industry standard
FOC Version IDMost current industry standard
WICIS Version IDN/A
Facility Based or ResellerReseller/UNE
Hours of Order Acceptance/ProcessingMonday through Friday, 8AM – 5PM Central Standard Time (CST)
No Request/Response AcceptedMonday through Friday 5:01PM – 7:59AM CST; Saturday or Sunday
No Request/Response Accepted–HolidaysPOPP observes the following holidays:
New Years Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
New Years Eve
POPP guidelines for holiday observances:
* If a holiday falls on Saturday, then the holiday is observed the Friday before the holiday.
* If a holiday falls on Sunday, then the holiday is observed the Monday following the holiday.

Section 2: Port Contact Center (porting, errors/rejects, LNP issues and test requests)

ITEMPOPP information
Primary Contact NameRebekah Byland
Contact DescriptionAssistant Department Manager–Internet & Voice Installation Coordination
Carrier Support Contact Number763-797-7900, ask for Provisioning
Customer Support Contact Number763-797-7900, ask for Technical Assistance
Fax Number763-797-7939
Email Addresslsr@popp.com
Web-based GUIN/A
Media AcceptedEmail or fax
Porting RulesSee our Porting Policy for porting rules

Section 3: Carrier Account Management

ITEMPOPP information
Primary Contact NameRebekah Byland
Contact DescriptionAssistant Department Manager–Internet & Voice Installation Coordination
Carrier Support Contact Number763-797-7900, ask for Provisioning
Address620 Mendelssohn Avenue North, Golden Valley, MN 55427
Contact Number763-797-7931
Fax Number763-797-7939
Email Addressrbyland@popp.com
Secondary Contact NameRyan Cummings
Contact DescriptionVice President
Address620 Mendelssohn Avenue North, Golden Valley, MN 55427
Contact Number763-797-7946
Fax Number763-231-0096
Email Addressrcummings@popp.com

Section 4: OCN(s)/SPID(s) by State

StatePOPP information
MinnesotaCCNA = 5512 , OCN = G039 ,

Section 5: Network Trouble Resolution

ITEMPOPP information
Primary Contact NameRyan Cummings
Contact DescriptionNetwork Engineer
Address620 Mendelssohn Avenue North, Golden Valley, MN 55427
Contact Number763-797-7900
Fax Number763-797-7971
Email Addressrcummings@popp.com
Secondary Contact NameBrian Donner
Contact DescriptionHelpline Department Manager
Address620 Mendelssohn Avenue North, Golden Valley, MN 55427
Contact Number763-512-5978
Fax Number763-797-7971
Email Addressbdonner@popp.com
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