POPP Protects Your Business Phone Number Ownership
Phone numbers and call data contain sensitive business information. POPP takes protecting your phone number ownership and customer privacy seriously.
POPP helps businesses maintain visibility and control of their phone number inventory through our management portal and invoicing systems.
We work to help prevent:
- Fraudulent account activity
- Unauthorized number changes
- Accidental service disruptions
- Loss of phone number ownership
- Unauthorized account access
- Unauthorized service requests
Customer Proprietary Network Information (CPNI) Protection
POPP follows strict policies surrounding CPNI to help protect your company’s phone number information, call records, and account details.
Security measures include:
- Secure online account access
- Permission-based user controls
- Authorized contact management
- Restricted administrative access
POPP does not sell or share your customer proprietary information.
We believe protecting your customer phone numbers and call data is just as important as protecting your customer database.
Authorized Contact Management & Access Controls
Every business has employees who need different levels of access to telecommunications services and account information. To help protect your organization, POPP allows account owners to designate approved contacts with specific permission levels.
This helps ensure that only authorized individuals can request changes, access sensitive information, approve charges, or manage telephone number services.
Three Levels of Authorized Access
Full Access
Full Access contacts typically include business owners, executives, office managers, or IT administrators.
These authorized contacts can:
- Report service issues
- Request service changes
- Approve charges and service orders
- Receive invoices and billing information
- Access call detail reports and CPNI-protected information
- Manage account permissions and contacts
Intermediate Access
Intermediate Access contacts are typically department managers, supervisors, or designated administrative personnel.
Depending on account configuration, these contacts may be authorized to:
- Report service issues
- Receive call detail reports
- Coordinate projects and moves
- Communicate with POPP support personnel
Limited Access
Limited Access contacts are typically employees who need to interact with POPP for support purposes but should not have access to sensitive account information.
These contacts are authorized to:
- Report service problems
- Request troubleshooting assistance
- Request configuration information
Limited Access contacts cannot approve charges, make account-level changes, receive invoices, or access protected call detail information.
Your Business Controls Access
POPP follows the permissions established by your designated account administrators. This ensures requests are handled efficiently while protecting your business from unauthorized changes or disclosure of sensitive information.
Upgrade to a Provider that Values Your Privacy and Control.
With POPP, you can rest assured that your phone numbers and confidential company information are protected.