POPP Programmed Desk Phones
For Quick-View, Quick-Touch Communication
What makes POPP desk phones the best?
- Thoughtful discovery and recommendation of phone models, then programming by experienced POPP people using proven processes
- We maximize today’s modern desk phones, IP PBX, and unified communication features to speed up and simplify business communications
- We learn each employees unique work group members and other good-to-have phone numbers, then program the desk phones for quick-view, quick-touch communication
The Goal: Make fast communication easy and save time
#1 Question – How many programmable desk phone keys should each employee have?
Our experience with over 20,000 desk phones programmed is that each employee averages 8 employee work group members plus other good-to-have programmable keys:
Work Group Members:
1. Ann - Front Desk 1234
2. Beth - Sales 2345
3. John - Account Mgmt 3456
4. Ken - Marketing 4567
5. Betty - Accounting 5678
6. Scott - Service 6789
7. Wes - Installation 7890
8. Emily - IT 8910
Paging: 9. All Call Page
10. Warehouse Page
11. Front Office Page
Call Park Orbits: 12. Call Park Orbit 1
13. Call Park Orbit 2
14. Call Park Orbit 3
Speed Dial: 15. Supplier ABC
16. Supplier XYZ
17. IT Tech
18. Website Supplier
19. Bank
20. CPA
21. Answering Service
22. FedEx 800-463-3339
23. UPS 800-742-5877
24. USPS 800-275-8777
25. Building Maintenance
26. Security Alarm Supplier
27. Gas Company Repair
28. Electric Company Repair
29. Fleet Repair
30. POPP Service
31. Traffic
32. Weather
Additional Good-to-Have Keys: 33. Call Forward to Cell Phone
34. Pick Up Call Ringing on Another Phone
35. Transfer to Voicemail
36. Login/Logout Hunt Group
37. Always-On Call Recording - Pause/Resume
38. On-Demand Call Recording - On/Off
We disagree with our competitors sales and install practice that desk phones are simply "one size fits all" and "plug and play".
At POPP, we spend our time and use our experience to optimize the desk phone programmable key features to make it fast and easy to communicate and save employees time on most calls every day.
Play ALL Videos in Playlist (25:02)
Features and Functionality (3:30)
Conference Calls (1:44)
Transfer Calls (2:11)
Call Hold and Call Park (1:16)
Default Softkeys (2:50)
Volume, Audio, Ringtone Settings (2:07)
Enhanced Monitored Extension Keys (1:24)
One-Touch Transfer Keys (0:33)
Paging Key (0:40)
Voice Mail Use and Settings (3:08)
Bluetooth (2:55)
WiFi (2:47)
Play ALL Videos in Playlist (18:28)
Features and Functionality (3:30)
Conference Calls (1:27)
Transfer Calls (2:03)
Call Hold and Call Park (1:08)
Default Softkeys (3:17)
Volume, Audio, Ringtone Settings (1:59)
Enhanced Monitored Extension Keys (1:29)
One-Touch Transfer Keys (0:40)
Voice Mail Use and Settings (2:55)
- The phones are always on and E911 ready. They have their own business-owned DID phone number, never give a busy signal, and feature HD voice.
- The phones present a familiar look and feel, with commonly used button symbols which enables fast learning and operation.
- The phones are built for quick-view, quick-touch user operation.
- Many employee's daily phone use is with people in their unique work group (10-20 people) and to other frequently called telephone numbers or paging. Programmable keys quickly enable employee communication by voice and vision (see who is busy or available) with quick-view, quick-touch communication.
- The desk phones twin and synchronize with some of the features on the employee smartphone app and computer phone app.
- The phone accessories include modern headsets, cordless phones, and conference phones.
POPP optimizes the configuration or phones for each employee. Desk Phone features are powered by POPP’s Hosted IP PBX features and integrate with many unified communications softphone features.
- The Goal – fast communication with customers, employees, and suppliers on incoming calls, outgoing calls, internal calls, and emergency calls.
- We spend time and use our experience to optimize your desk phone programmable keys to speed up communication with each employee’s unique, frequently-called work group.
At POPP, we spend our time and use our experience to optimize the desk phone programmable key features to make it fast and easy to communicate and save employees time on most calls every day.