Employee Smartphone App

For iOS or Android Smartphones

Features Overview

The Employee Smartphone app includes unified communication features enabling employees to phone, chat, SMS/text using your business telephone numbers
The smartphone app screen has a familiar feel and a quick-view, quick-touch screen for phone, voicemail, chat and SMS/text
The quick-view, quick-touch screen presents a familiar look, symbols, terms, features and settings
Just look for the feature, and touch operation
Easy to learn – just touch the symbol and terms. You can’t break it.
Just connect to do business wherever there is a good internet connection

Video - Mobile App Overview (2 min.)

Demo Videos of User Features - Contacts, Calls, Call History, Voicemail, Chat and SMS Text, Voicemail, and Settings (13 min.)

Play ALL Videos in Playlist (8:59)
Introduction (1:24)
Part 1 – Contacts (0:47)
Part 2 – Make and Receive Calls (3:09)
Part 3 – Call History and Voicemail (0:36)
Part 4 – Chat and SMS Messaging (1:12)
Part 5 – Meetings (0:39) Unsupported
Part 6 – Account Settings (1:12)

Using Native Cell Phone Dialer for Business Calls (5:12)

App Installation (3:33)

Mobile App Quick Start Guide (3 pages, printable)

Mobile App Quick Start Guide

911 Call Recommendation According to the Quick Start Guide

It's recommended you use your personal cell phone or a land line to make a 911 emergency call.

If you place an emergency call from the employee smartphone app, the operator may not be able to identify where you are calling from. Be prepared to share your current location with emergency services.

Notice: Voice Quality on Smartphone App is Affected by Smartphone Memory Availability

Best Practice to protect Voice Quality - Restart your smartphone at least once a week to clear the memory of junk.

VoIP call quality - all smartphone manufacturers acknowledge that smartphone memory gets loaded with junk (a manufacturer's term). All smartphone manufacturers recommend you turn off smartphone at least once a week to clear memory.