Computer Maintenance & Support
POPP Computer Maintenance & Support protects confidential data, employee time, and your company’s reputation.
In today’s modern office, more devices access company data than ever before due to teleworking and Bring Your Own Device practices, making computer maintenance and support more complicated and important than ever.
• Be confident that all servers and workstations have the latest Microsoft OS updates, security patches, and Anti-Virus/Anti-Malware – without the cost of internal time and talent.
• Provide your team with expert computer help desk services to get their issues resolved quickly.
Pricing
Executive Summary
Items below are either Included with our proactive Computer Maintenance & Support plan, or Available on an as-needed basis and billable in 15 minute increments.
Server (Onsite or Cloud) | Included / Available |
|---|---|
| Manage Microsoft Windows 2012/2016/2019 Updates | Included |
| Manage Microsoft Security Patches | Included |
| Manage Anti-Virus/Anti-Malware Protection | Included |
| Manage Server Cloud Backups | Included |
| Monitor Server Health | Included |
| Manage User Account Administration | Available |
| Manage Permissions & Security | Available |
| Provide Microsoft Exchange Support | Available |
| Provide Microsoft SQL Support | Available |
| Provide Microsoft Active Directory Support | Available |
| Provide Printer Settings Support | Available |
| Provide Remote or Onsite Support for General Server Issues | Available |
Workstation (Desktop & Laptop PCs) | Included / Available |
|---|---|
| Manage Microsoft Windows 10 Updates | Included |
| Manage Microsoft Security Patches | Included |
| Manage Anti-Virus/Anti-Malware Protection | Included |
| Provide Microsoft Software Support | Available |
| Provide VPN Support | Available |
| Provide Workstation Cloud Backups | Available |
| Provide Remote or Onsite Support for General Workstation Issues | Available |
Mobile Device (Smartphones & Tablets) | Included / Available |
|---|---|
| Manage Mobile Device Anti-Virus/Anti-Malware Protection | Included |
| Provide Mobile Device Support | Available |
Network Monitoring & Support | Included / Available |
|---|---|
| Internet Connection Monitoring (Firewall/Router) | Included |
| Office Data Network Monitoring (Servers & PCs) | Included |
Contact Us!
Have no fear – we have a No Pester Policy, and we don’t sell your information.
You’re one step away from free, insightful help with your office technology needs. You’ll be in touch with a local, experienced professional who will answer your questions, and there’s never any obligation!
