Unified Phone System administrators can view and change system-wide settings and access end user settings in the Business Group Administrator Portal.
Portal Link
Training
- Training Videos – System Administration
- User Guide (most common steps)
- Reference Manual (more comprehensive manual)
Additional Information
- Listen to Music on Hold Options
- Cisco Telephone Configuration in Administrator Portal
- Poly Telephone Configuration in Administrator Portal
- Yealink Telephone Configuration in Administrator Portal
- Microsoft Single Sign-on Setup Instructions
- Microsoft Single Sign-on External Authentication Template CSV
Training Videos for Reset or Rename User
This area includes all of the steps required to reset or rename a user in the Administrator Portal. Review the checklist (found below) and watch the complete video playlist the first time through. Once you are familiar with the process, refer to the checklist and revisit individual videos as needed.