POPP Communications

Business Group Administrator Portal

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Unified Phone System administrators can view and change system-wide settings and access end user settings in the Business Group Administrator Portal.

Training

Additional Information

Training Videos for Reset or Rename User

This area includes all of the steps required to reset or rename a user in the Administrator Portal. Review the checklist (found below) and watch the complete video playlist the first time through. Once you are familiar with the process, refer to the checklist and revisit individual videos as needed.

Printable Resources

Play ALL Videos in Playlist (11:21)

Need video – doesn’t work on current website

Introduction (1:30)
Step 1 – Reset or Rename User (1:31)
Step 2 – Update Administrator Setting (0:54)
Step 3 – Update Internal Caller ID Name (0:33)
Step 4 – Configure Account Email Address (0:50)
Step 5 – Update Voicemail Settings (1:33)
Step 6 – Update Automated Attendant (1:11)
Step 7 – Update Call Routing (1:34)
Step 8 – Update Monitored Extensions (1:50)
Step 9 – New User Setup (1:54)