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POPP Programmed Desk Phones

For Quick-View, Quick-Touch Communication

What makes POPP desk phones the best? 

  • Thoughtful discovery and recommendation of phone models, then programming by experienced POPP people using proven processes
  • We maximize today’s modern desk phones, IP PBX, and unified communication features to speed up and simplify business communications
  • We learn each employees unique work group members and other good-to-have phone numbers, then program the desk phones for quick-view, quick-touch communication

The Goal: Make fast communication easy and save time

#1 Question – How many programmable desk phone keys should each employee have?

Our experience with over 20,000 desk phones programmed is that each employee averages 8 employee work group members plus other good-to-have programmable keys:

Work Group Members:                 1. Ann - Front Desk 1234
                                                          2. Beth - Sales 2345
                                                          3. John - Account Mgmt 3456
                                                          4. Ken - Marketing 4567
                                                          5. Betty - Accounting 5678
                                                          6. Scott - Service 6789
                                                          7. Wes - Installation 7890
                                                          8. Emily - IT 8910

Paging:                                             9. All Call Page
                                                          10. Warehouse Page
                                                          11. Front Office Page

Call Park Orbits:                              12. Call Park Orbit 1
                                                          13. Call Park Orbit 2
                                                          14. Call Park Orbit 3

Speed Dial:                                      15. Supplier ABC
                                                          16. Supplier XYZ
                                                          17. IT Tech
                                                          18. Website Supplier
                                                          19. Bank
                                                          20. CPA
                                                          21. Answering Service
                                                          22. FedEx 800-463-3339
                                                          23. UPS 800-742-5877
                                                          24. USPS 800-275-8777
                                                          25. Building Maintenance
                                                          26. Security Alarm Supplier
                                                          27. Gas Company Repair
                                                          28. Electric Company Repair
                                                          29. Fleet Repair
                                                          30. POPP Service
                                                          31. Traffic
                                                          32. Weather 

Additional Good-to-Have Keys:  33. Call Forward to Cell Phone
                                                          34. Pick Up Call Ringing on Another Phone
                                                          35. Transfer to Voicemail
                                                          36. Login/Logout Hunt Group
                                                          37. Always-On Call Recording - Pause/Resume
                                                          38. On-Demand Call Recording - On/Off


We disagree with our competitors sales and install practice that desk phones are simply "one size fits all" and "plug and play".
At POPP, we spend our time and use our experience to optimize the desk phone programmable key features to make it fast and easy to communicate and save employees time on most calls every day.

  • The phones are always on and E911 ready. They have their own business-owned DID phone number, never give a busy signal, and feature HD voice.
  • The phones present a familiar look and feel, with commonly used button symbols which enables fast learning and operation.
  • The phones are built for quick-view, quick-touch user operation.
  • Many employee's daily phone use is with people in their unique work group (10-20 people) and to other frequently called telephone numbers or paging. Programmable keys quickly enable employee communication by voice and vision (see who is busy or available) with quick-view, quick-touch communication.
  • The desk phones twin and synchronize with some of the features on the employee smartphone app and computer phone app.
  • The phone accessories include modern headsets, cordless phones, and conference phones.

Microsoft Metaswitch does all the IP PBX and unified communications software updates to improve security and simplicity.
POPP optimizes the configuration or phones for each employee.
Desk Phone features are powered by Microsoft Metaswitch IP PBX features and integrate with many unified communications softphone features.

  • The Goal – fast communication with customers, employees, and suppliers on incoming calls, outgoing calls, internal calls, and emergency calls.
  • We spend time and use our experience to optimize your desk phone programmable keys to speed up communication with each employee’s unique, frequently-called work group.

At POPP, we spend our time and use our experience to optimize the desk phone programmable key features to make it fast and easy to communicate and save employees time on most calls every day.