Trading Partner Profile

    The POPP Trading Partner Profile contains contact information for POPP for the purpose of porting with POPP.  Five sections follow in this document:  1 – General Contact Information; 2 – Port Contact Center; 3 – Carrier Account Management; 4 – OCN(s)/SPIDS(s) by State; 5 – Network Trouble Resolution

    Section 1: General Contact Information
    ITEMPOPP INFORMATION
    Company NamePOPP.com, Inc.
    Wireless or WirelineWireline
    Operating Company Number (OCN)5512
    Administrative OCN G039 (Olsen, Thielen)
    Service Provider ID (SPID) 5512
    LSMS SPID (Can be SS7 Provider) G004 (VeriSign)
    LSR Version ID Most current industry standard
    FOC Version ID Most current industry standard
    WICIS Version ID N/A
    Facility Based or Reseller Reseller/UNE
    Hours of Order Acceptance/Processing Monday through Friday, 8AM – 5PM Central Standard Time (CST)
    No Request/Response Accepted Monday through Friday 5:01PM – 7:59AM CST; Saturday or Sunday
    No Request/Response Accepted–Holidays POPP observes the following holidays:
    New Years Day
    Good Friday
    Memorial Day
    Independence Day
    Labor Day
    Thanksgiving Day
    Day after Thanksgiving
    Christmas Eve
    Christmas Day
    New Years Eve
    POPP guidelines for holiday observances:
    * If a holiday falls on Saturday, then the holiday is observed the Friday before the holiday.
    * If a holiday falls on Sunday, then the holiday is observed the Monday following the holiday.
    Section 2: Port Contact Center (Porting, Errors/Rejects, LNP Issues And Test Requests)
    ITEMPOPP INFORMATION
    Primary Contact Name Paula Mertens
    Contact Description Director of Operations
    Carrier Support Contact Number 763-797-7900, ask for Provisioning
    Customer Support Contact Number 763-797-7900, ask for Technical Assistance
    Fax Number 763-231-2229
    Email Address clientservices@popp.com
    Web-based GUI N/A
    Media Accepted Email or fax
    Porting Rules See our Porting Policy for porting rules
    Section 3: Carrier Account Management
    ITEMPOPP INFORMATION
    Primary Contact Name Paula Mertens
    Contact Description Director of Operations
    Carrier Support Contact Number 763-797-7900, ask for Order Processing
    Address 620 Mendelssohn Avenue North, Golden Valley, MN 55427
    Contact Number 763-797-7932
    Fax Number 763-231-2229
    Email Address pmertens@popp.com
    Secondary Contact Name Ryan Cummings
    Contact Description Vice President & General Manager
    Address 620 Mendelssohn Avenue North, Golden Valley, MN 55427
    Contact Number 763-797-7946
    Fax Number 763-231-0096
    Email Address rcummings@popp.com
    Section 4: OCN(S)/SPID(S) By State
    STATEPOPP INFORMATION
    MinnesotaCCNA = 5512 , OCN = G039
    Section 5: Network Trouble Resolution
    ITEMPOPP INFORMATION
    Primary Contact Name Ryan Gimbel
    Contact Description Sr. Network Engineer
    Address620 Mendelssohn Avenue North, Golden Valley, MN 55427
    Contact Number 763-797-7954
    Fax Number 763-231-0095
    Email Address rgimbel@popp.com
    Secondary Contact Name Ryan Cummings
    Contact Description Vice President and General Manager
    Address620 Mendelssohn Avenue North, Golden Valley, MN 55427
    Contact Number 763-797-7946
    Fax Number 763-231-0096
    Email Address rcummings@popp.com