Reset or Rename User

This page includes all of the steps required to reset or rename a user in the Administrator Portal. Review the checklist (found below) and watch the complete video playlist the first time through. Once you are familiar with the process, refer to the checklist and revisit individual videos as needed.

PLAY ALL Videos In Playlist (13:04)

Introduction (1:28)

Reset or Rename User (1:29)

Update Administrator Setting (0:53)

Update Internal Caller ID Name (0:32)

Configure Account Email Address (0:48)

Update Voicemail Settings (1:31)

Update Automated Attendant (1:09)

Update Call Routing (1:32)

Update Monitored Extensions (1:50)

New User Setup (1:52)

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