The Complete Internet Phone System

Cloud PBX. Hosted Voice. Business VoIP. Hosted UC.

The technology is known by many names, but no matter what you call it, our Internet Phone System is business voice service the way it should be. With a POPP Internet Phone System, you get reliable, all-in-one business voice service delivered to a Polycom IP phone on your desk, or to your computer or smartphone app.

The system is the service.

Features & Applications

The PBX features you depend on, plus modern applications to save time and improve productivity.

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Internet & LAN Infrastructure

Use your existing internet connection and LAN infrastructure, or let us install it all for you.

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Installation & Support

Each system is carefully designed, installed, and cared for by our talented, local team.

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Phones and Apps

Polycom VVX301, 401, 501, and 601 IP Phones
Poly VVX xx1 IP Phones
Polycom VVX150, 250, 350, and 450 IP Phones
Poly VVX x50 IP Phones
Polycom IP6000 and IP5000
Poly IP6000 & IP5000 Conference Room Phones
max-uc-on-iphone-and-max-meeting-on-laptop
MaX UC App for Smartphone; MaX UC with Meeting for Computer

Key Highlights

No Big Upfront Costs

With our cloud-hosted system, there’s no large investment to make like with an on-premise system. Simply pay for the number of users you have on your system. There are no maintenance fees, upgrade fees, or service plans – just one predictable monthly charge.

Scalable - Add or Remove Users Anytime

Our Internet Phone System scales with your business. Add or remove users or features anytime. No more outgrowing your on-premise system’s hardware limitations, or spending more for an onsite system today that you plan to grow into in the future.

No Onsite System to Manage

There’s now one fewer critical hardware component in your data closet, as the configuration of the Internet Phone System is securely located in POPP’s cloud. You can easily manage day-to-day changes with the intuitive Administrator Portal, or let POPP’s live and local helpline team make your changes for you – included.

Affordable Access to Productivity Enhancing Features and Applications

Add modern features like teleworking apps for mobile devices, always-on call recording, hosted call center agents, or CRM integration without purchasing expensive servers. POPP’s a la carte pricing structure allows you to choose which users get which features, so that you only pay for what you need. If you don’t get value from a feature, let us know and we’ll remove it.

Unified Communications for Teleworking

Our Unified Communications features excel at connecting your team wherever they choose to work – at the office on an IP desk phone, at home on a computer app, or anywhere with a smartphone app. This system enables a work-from-home culture, and a Bring Your Own Device policy.

Have multiple office locations? This system shines with multi-locations and distributed teams.

Business Continuity

The same features that help your team work remotely make it equally adept as part of your business continuity plan. Since there are no location-dependent critical components at your office, your team can continue to work even when they are not able to make it to the office, or if something were to happen to your office building.

A Cloud-Based System with Local Support

Perhaps you’re interested in a cloud-hosted system, but are concerned about the level of support you can expect from a nationwide online system supplier. You’re not alone.

POPP’s Internet Phone System gives you the best of both worlds – a modern cloud PBX that is also expertly designed, implemented, and supported by POPP’s knowledgeable team of local professionals.

Plantronics + Polycom = Poly

POPP is an Authorized Reseller of Poly® brand IP phones and headsets.

Features & User Types

POPP offers three user types – Virtual, Basic, and Enhanced – each with various included features. All users include complimentary local and domestic long distance calling and all the conventional PBX features like call transfer, conference, and hold. Other features can be added per user as needed.

FEATURESVirtualBasicEnhanced
Phone TypeSoftphone OnlyDesk Phone OnlyDesk + Softphone
Local and Long Distance Calling
Direct Inward Dial (DID) Number
PBX Features
Voicemail (w/ Voicemail-to-Email)
Teleworking Apps for Mobile and Desktop
Instant Messaging/SMS/Text
Teleconferencing/Call-In Bridge100 Mins/Month100 Mins/Month
Video Conferencing (Powered by Zoom®)•¹•¹
Use w/ Analog Device
User/Admin PortalUser Portal Only
Fax-to-Email
Call Analytics
On-Demand Call Recording
Always-On Call RecordingOptionalOptionalOptional
Call Center Agent/SupervisorOptionalOptionalOptional
CRM IntegrationOptionalOptionalOptional
Voice Operator PanelOptionalOptionalOptional
Encrypted VoiceOptionalOptionalOptional

¹ One included per system, additional available for purchase.

Optional features may carry additional charges. See terms for additional details.

INTERNET & LAN INFRASTRUCTURE

A cloud-hosted phone system requires a reliable network consisting of three things, and POPP can help you with all of them:

INTERNET CONNECTIVITY
INTERNET CONNECTIVITY
INTERNET CONNECTIVITY
If you have a modern broadband internet connection, it will likely work just fine, and our Solutions Consultant will ask a few questions to make sure. If you're interested in making a connection change, the consultant can help you discover what is available at your location and help you make an educated decision.
LAN EQUIPMENT
LAN EQUIPMENT
LAN EQUIPMENT
Some businesses may prefer to use their existing robust firewall and Ethernet switches, while others may appreciate leasing our VoIP Management Device (VMD) and enterprise-grade Power over Ethernet switches, all configured and managed by POPP technicians.
LAN CABLING
LAN CABLING
LAN CABLING
If you already have CAT5e data cabling, it should be suitable to support our IP desk phones. If not, our experienced technicians can install cabling for you. Wifi phones are available for areas where a cable would be difficult to install.

INSTALLATION & SUPPORT

Every Internet Phone System is delivered with white glove installation by our friendly and knowledgeable technicians, and followed up with world-class support after the sale.

Here’s a quick look at our Proven Process:

  • Discovery & Proposal

    A POPP Solutions Consultant explores your needs, and what possibilities exist.

  • Implementation & Training

    A POPP Project Manager makes careful plans to ensure the project's success.

  • Support Pulse

    Quick, annual account reviews keep you up-to-date, with as-needed consulting anytime you have questions.

  • Service 1st

    Fast, live assistance from POPP's local helpline team and quick match-ups to a person who can help.

Use our online user tutorials to learn how to use your new features at a time that’s convenient for you.

INTERNET PHONE SYSTEM GUARANTEE

There’s no need to fear switching to POPP, or to a new system. This is all we do, day-in and day-out, and we do it well. You can take comfort in knowing that every Internet Phone System is backed by our guarantee:

If you experience functional problems we cannot solve within the first 90 days, we will:

  • Give you 90 days to move to a replacement system
  • Refund user installation charges
  • Charge only for monthly service and usage until the system is returned (plus Time & Materials charges, if any)
  • Dissolve the contract and be grateful for the opportunity

Some exclusions apply – see Terms & Conditions for details.

WHAT OUR CLIENTS SAY

“Exeter Group is very happy with our services from POPP Communications. We currently have a Cloud IP Phone System and feel we made the right choice with this new system. POPP has been very informative, responsive, and thorough providing us a complete understanding of our services and upgrading to our needs as necessary. We have enjoyed working with the expert team at POPP.”

–CHERYL H., EXETER GROUP, INC.

We look forward to working with you!

You’re one contact away from free, insightful help with all of your business communications needs. You’ll be in touch with a local, experienced professional who will answer your questions and there’s never any obligation!

We’ll only use your email address to contact you for this purpose. We don’t sell your info, and we won’t send you spam email.

Don’t want to email?

Call us at 763-797-7900!






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Send us an email, and we'll get you in touch with the team or individual who can best help you. For urgent matters, please call us at 763-797-7900. Thanks!